Frequently asked questions

Below you can find the answers to some of the most frequently asked questions, if you can’t find an answer to your problem, don’t hesitate to contact our support team: 

Questions:

You don’t need to provide us any documents, the membership subscription is very quick. You simply need to give us some basic informations and you are a part of the team!

On our portal you don’t have any limits, once you subscribed to our service you can access to the videos, articles… on any devices and at any time.

By becoming a member of the portal, you start a new chapter of your life. If you took this step it’s because you’re motivated to change your body and way of living, so start working out and reach your goals in no time. Thanks to this portal it won’t be hard because you will have an unlimited access to our premium content.

If your card has expired, please contact our support team to update this information on your profile. This will take few minutes and will allow you to keep an access on the portal. You can reach the support team by call +448002085373 (24 hours/7 days) or by email to help@fitterstart.com.

If you have problems to login it can be because of your mail address or your password. First, go on your mailbox and try to find back the confirmation mail we sent you when you subscribed. If you find it your mail address is the right one, otherwise it could be another of your mail addresses or a typo mistake.

Otherwise, the problem could come from the password, if you never changed it you can find it on the confirmation mail. Otherwise, click on the “Forgot your password?” button to set a new one.

We only have one kind a subscription plan to make your life easier. You only have to subscribe to the portal and enjoy the content we are providing you.

To become a member of the portal you need to provide us some basic information. These information will be useful for us to identify you among all our subscribers, it is also necessary for you to create an account to be able to login and have access to all the premium content.

You can access to the portal on any device (desktop, mobile or tablet). All the contents are accessible, so relax, take your favorite device and start warming up.